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GLS Travel and Tours is a locally established company registered to carry out tours and travel business.
Over the years, we have been able to build a dependable company with an elaborate ground and Air transport network.
Since inception, the company sets it goals at providing personalised service which ensures that we:
Ø Understand clearly our customer’s requirements
Ø Provide accurate information
Ø Respond quickly to requests and offer cost
effective price
Ø Deliver a consistent level of service and assist
customers with a pleasant attitude
Ø Resolves disputes and errors in a timely manner
PRODUCT RANGE
We cater for every budget be it the first timer, individuals or organized groups with the aim of providing a memorable experience of lifetime. Our range of products are carefully and selectively created and tailored to meet each and every travellers interest and are all pocket friendly. GLS Travel & Tours is able to offer a wide selection of holiday options, yet provide a personalized service of a specialist.
We will offer you the following services amongst an endless list:
Ø Meet and assist upon arrival at the airport.
Ø Airport transfers
Ø Excursions and day trips
Ø Airline reservation and ticket sale
Ø Flight confirmation and reconfirmation
Ø Ground handling
Ø Car rentals
Ø Reservation for accommodation
Ø Special interest packages
Ø Wedding and honeymoons
Ø Conferences and conventions facilitation, etc.
SERVICE
Our travel consultants are friendly, professional, and experienced in accommodating both the seasoned traveler and those new to the world of travel.
We pride ourselves in customer satisfaction. A large percentage of our bookings are from repeat clientele while much of our new business is from word of mouth recommendations.
EXPERIENCE
Our agents travel to the places they sell on a regular basis. They inspect the newest properties along with older properties that have undergone renovation.
We feel this is an extremely important aspect of being an above average travel consultant. It is what enables us to suggest properties that match our clients needs, and personalities.
KNOWLEDGE
Our personnel are dedicated to learning as much about a destination as possible. We are the type of travelers that come back from a city with an abundance of suggestions for things to do.
Our team of professionally trained and qualifies staff is fully committed to providing the highest level of customer satisfaction. Our personnel involved in packaging your holiday undergo a training in customer care and itinerary planning, paying attention to details of your holiday requirements, which makes your experience with us an enjoyable and unforgettable one.We can recommend beaches for snorkeling or diving, road trips which will reveal hidden oasis from the norm, restaurants, shopping, anything our clientele are curious about. GLS Travel & Tours, Inc. has two (2) operating divisions:
The INBOUND DIVISION is the ground handler in the Philippines. Its services cover sightseeing, packaged tours and roundtrips, domestic air reservations and ticketing, car and coach rentals, multi-lingual tour guides, study tours, congress and conventions and "Inspired Incentives", a collection of incentive travel programs and events specially designed for corporate winners and top producers.
The OUTBOUND DIVISION, provides comprehensive international travel service to corporate and institutional clients. This comprehensive travel service includes a computerized reservation system, automated ticketing, travel management, itinerary planning, documentation and ground arrangements worldwide for leisure or business travelers.
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