A world-class and financially stable corporation that efficiently and effectively manages its assets and resources and implements its projects; and
A customer-oriented corporation that ensures maximum customer satisfaction with respect to water quality, availability, and price.
To ensure the provision by the concessionaires of uninterrupted water supply 24 hours a day.
To ensure the provision by the concessionaires of strong and adequate water supply.
To strive for the achievement of 100 percent water coverage within reasonable time frame.
To assist the concessionaire in bringing to the minimum water losses or non-revenue water.
To ensure the provision by the concessionaires of clean and high quality water.
To ensure the efficient provision by the concessionaires of sanitation and sewerage facilities.
To ensure effective supervision and monitoring of water distribution projects being implemented by the concessionaires.
To provide more than sufficient supply of raw water to the concessionaires.
To ensure effective and efficient planning and implementation of water supply projects.
To ensure well-protected and well-managed watershed and dam areas.
To ensure well-managed and amply-protected corporation assets.
To ensure optimal income derived from real estate and other corporation assets.
To ensure optimal management and utilization of financial and other resources.
To create healthy and productive working environment for the employees and ensure well-motivated, dependable and results-oriented employees.
To promote cooperative and harmonious relationship between MWSS and the concessionaires. And
To ensure the provision of adequate safety nets for the marginalized segments of the service areas.